杨超凡   助理教授
	工作地点：教学楼902
	邮箱：yangchaofan@xjtu.edu.cn

 

教育经历：

2016.09 – 2023.06 武汉大学：管理科学与工程专业，管理学博士

2020.11 – 2021.11 哥本哈根商学院，联合培养

2012.09 – 2016.06 郑州大学，信息管理与信息系统专业，管理学学士

 

工作经历：

2023.07 –至今西安交通大学经济与金融学院 助理教授

 

研究兴趣：

数字化创新、平台生态、用户策略管理、众包、医疗互助社区、电商服务平台

 

学术论文：

[1]Yang,C.,Sun,Y., Wang, N.,andShen,X.L.. (2023)DisentanglingtheAntecedentsofRational VersusEmotionalNegativeElectronicWordofMouthonaPeer-to-PeerAccommodation Platform.Internet Research(ahead-of-print, SSCI & SCI,JCR Q1,ABS 3, ABDC A).

[2]Yang, C., Sun, Y., and Shen, X.L.. (2022) Beyond Anger: A Neutralization Perspective of Customer Revenge.Journal of Business Research(146), pp. 363-374. (SSCI, JCR Q1, ABS 3)

[3]Sun, Y.,Yang, C., Shen, X.L., and Wang, N..(2020) When Digitalized Customers Meet Digitalized Services: A Digitalized Perspective of Omnichannel Service Usage.International Journal of InformationManagement(54),102200.(SSCI, JCRQ1, ABS2)

[4]Yang, C., Xiong, B., Lim, E.T.K., Sun, Y., and Tan, C.W.. (2022) How Task Description Transforms Clients’Expectation-DisconfirmationinCrowdsourcing. InProceedingsofthe82ndAnnualMeetingof the Academy of Management (AOM), Seattle, United States of America, August 5 – August 9, 2022.

[5]Zeng,X.,Yang,C.,Xiong,B.,Cai,Z.,Chau,P.,Lim,E.T.K.,andTan,C.W.. (2022)UnravellingOnline Public Jury and Fairness on Digital Platforms. InProceedings ofthe26thPacific Asia Conference on Information Systems(PACIS), Taipei-Sydney, July 5 – July 9, 2022.（最佳论文提名）

[6]Yang,C.,Xiong,B.,Lim,E.T.K.,Sun,Y.,andTan,C.W.. (2021)DisentanglingtheEffectsofClient-vs.Rival-orientedStrategies on Bidding Performance: Evidence from a Crowdsourcing Platform.In Proceedings of the 25thPacific Asia Conference on Information Systems(PACIS), Dubai, United Arab Emirates, July 12 – 14, 2021.（最佳论文获奖）

[7]Sun, Y.,Yang, C., and Wang, N.. (2019) User Say Negative Words for Different Reasons: Distinguishing the Sources of Rational and Emotional Negative EWOM at Peer-to-Peer Accommodation Platform. InProceedings of the 27thEuropean Conference on Information Systems(ECIS), Stockholm, Sweden, June 8 – June 14, 2019.

 

科研项目：

[1]促进数字经济与实体经济深度融合研究，国家社科基金重大项目，参与

[2]智能情报支持下的科技决策与创新政策研究，教育部人文社科重点研究基地重大项目，参与

[3]维基情境下的治理模式、知识属性与知识整合：基于匹配理论与构型理论的视角，国家自科基金面上项目，参与

 

学术服务：

[1]国际信息系统协会人机交互研讨会（SIGHCI 2022）最佳审稿人

[2]担任Information andManagement、Technovation、Internet Research、Information Technology and Management、Journal of Electronic Commerce Research、Journal of Services Marketing、ICIS、AMCIS、ECIS、PACIS等国际期刊和会议审稿人